Privacy Policy

1. Information We Collect

We collect information you provide directly and data generated by your use of the Services.

• Account data: name, email, password hash, profile details.

• Transactional data: token purchases, invoices, transaction IDs (no full card details stored by us).

• Usage data: pages visited, search queries, downloads, API calls, timestamps, approximate location from IP.

• Device & log data: IP address, user agent, referrer, error logs.

• Support data: messages, attachments, and metadata you send to support.

2. How We Use Data

• Provide and operate the Services (generation, downloads, API).

• Process payments, prevent fraud/abuse, and enforce rate limits.

• Improve performance, relevance, and reliability of features and models.

• Send transactional updates (receipts, service notices), and essential communications.

• Comply with legal obligations and resolve disputes.

3. Payments

Payments are processed securely by trusted third-party processors (e.g., Stripe). We do not store full payment card numbers or CVV. We keep limited billing records (amount, status, last four, expiry month/year, and transaction identifiers) for accounting, support, and fraud prevention.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand aggregate usage. Some analytics may be provided by third parties. You can control cookies through your browser settings; disabling certain cookies may affect functionality.

5. Data Retention

• Account & billing records: retained as required for accounting, tax, and regulatory purposes.

• Operational logs: retained for a limited time for security, troubleshooting, and analytics.

• Account deletion: upon request, we remove personal data not needed for legal or security reasons; datasets tied to your account may become inaccessible.

6. Security

We apply administrative, technical, and organizational measures designed to protect your information. No method is 100% secure, but we regularly review controls and rely on compliant payment providers for sensitive payment processing.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to processing, and request portability of your personal data. To exercise rights, contact support. We may need to verify your identity.

8. Children's Privacy

The Services are not directed to children under the minimum age of digital consent in their region. Do not register or submit personal information if you are under that age. If you believe a child provided personal data, please contact us.

9. International Data Transfers

We may process and store information across various regions using cloud infrastructure and service providers. Where required, we implement appropriate safeguards for cross-border transfers.

10. Do Not Sell or Share

We do not sell personal information. We may share data with processors and partners to operate the Services (e.g., hosting, payments, analytics) under contractual safeguards.

11. Changes to This Policy

We may update this Policy to reflect operational, legal, or regulatory changes. We'll post updates here and adjust the effective date. Your continued use of the Services after changes constitutes acceptance.

12. Contact

Questions or requests? Visit our Contact page or email [email protected].